Network Computing Awards: Cloud Telephony Product of the Year 2020

Winner: Natterbox — Natterbox
Runner up: 8x8 — 8x8 Contact Centre
Natterbox is an expert voice solution for Salesforce-centric businesses that embeds voice into the world's #1 CRM. Enabling businesses to provide personalised phone journeys, removing barriers of call queuing, misinformed agents and too many voice menus to navigate. Natterbox is the telephony solution for Sales Cloud and Service Cloud with features like CTI, IVR, ACD, click-to-dial, call recording, call routing, mobile, auto-logging and dialer.